Search Engine: Elastic

Article ID: 130979, created on Jun 10, 2017, last review on Jun 10, 2017

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5

Symptoms

Every screen of CLM-related pages in CCP has ID 0.00.00.00 instead of the correct values. This in particular affects adding of Help boxes information. Since all screens have the same ID, one Help box configuration will be applied to all CLM screens.

Cause

This behaviour is recognized as software-related issue #POA-83927.

Resolution

#POA-83927 has been permanently fixed in version 7.0 of Operations Automation.

In order to work around the issue, put the attached clm-screen-ids.jar file into /usr/local/pem/ui/WEB-INF/lib/ directory on all UI servers and restart pemui service using the following command:

# service pemui restart

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

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