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Article ID: 130970, created on Jun 10, 2017, last review on Jun 10, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

  1. Home > Products > Service Plans;
  2. Choose a Service Plan;
  3. Switch to "Subscription Periods" tab;
  4. Choose a Subscription Period and click "Edit".

Cancellation Fee descriptions are showed for all locales except the current user's one.

Cause

The issue occurs in case if more than one locale installed into Billing is caused by PBA-80754 "Cancellation Fee description is shown even when Cancellation Fee set to None".

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify status of the software-related issue.

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