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Article ID: 130939, created on Jun 7, 2017, last review on Jun 7, 2017

  • Applies to:
  • Operations Automation 7.0


Office365 Endpoint is trying to add Office365 - related service records to domain in scope of "Provisioning "Subscription" for APS application Office 365" task. Task is failing with:

"code": 500,
"message": "Contains non-LDH ASCII characters",
"http_request": "POST /O365App/aps/subscriptions"

The following error could be seen in core.log:

DEBUG aps_endpoint: Outgoing request ae6...396: constructed POST
ERROR aps_endpoint: Outgoing request ae6096a9-b842-4ab6-9269-66e03b744396: response error
System.Net.WebException:The remote server returned an error: (500) Internal Server Error.


When DNSSEC is used, SRV record type is RRSIG. This type was missed in the list of record type that allow underscore.

Request #POA-108719: "Underscore support in DNS records" has been addressed to Development team.


Please contact TAM or in order to trace the status of the request.

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