A staff member cannot be deleted from the system.
The error in
DBG [openapi:68543 p:-default-threadpool;-w:-Idle:792 pau]: c.p.p.c.ServiceInvoker AccountManager invocation failedjavax.ejb.EJBTransactionRolledbackException: Removing a detached instance com.parallels.pa.service.messenger.domain.MailSubscription#com.parallels.pa.service.messenger.domain.MailSubscription$MailSubscriptionPK@c7df5cdd
At the same time, the issue can affect other operations on the platform. E.g. a service node removal may fail, because a system pleskd staff member cannot be deleted with the same error.
In case of an OACI node removal, the subsequent attemtps fail with:
javax.ejb.EJBTransactionRolledbackException: Failed to process executeDeinstallSequence for pkgId: 8789, ex message is: Failed to process EXEC command for package paci_hn_psbm of type service having pkgId: 8789, exception message: Invalid exitCode, HCL out: , HCL err: /bin/sh: /usr/local/pem/paci/pre-deinstall: No such file or directory , HCL exit code: 127 input xml: <EXEC cmd="/bin/sh" group="root" user="root">
The behavior is a software issue POA-111579: "Node cannot be removed: staff member is not deleted with MailSubscription removal exception"
Contact Odin Technical Support to apply the resolution.