Search Engine: Elastic

Article ID: 130896, created on May 30, 2017, last review on May 30, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

While following the steps of migrating services to RHEL6 OS for the service node with SpamAssassin service, Reinstall package 'SpamAssassin' task fails with the output:

Failed to process executeReinstallSequence at xpath tail INSTALL/POST/child::* for pkgId: 18705, ex message is: Failed to process EXEC command for package SpamAssassin of type service having pkgId: 18705, exception message: Invalid exitCode, HCL out: , HCL err: /etc/init.d/spamassassin: line 18: /usr/local/pem/share/hs/common: No such file or directory

Cause

Incomplete reinstallation of hs_common PPM package on the affected node.

Resolution

  1. Make sure hs_common package is listed as installed for the node.
  2. Create the needed file manually:

    # mkdir -p /usr/local/pem/share/hs/
    # wget http://kb.odin.com/Attachments/kcs-76340/common -O /usr/local/pem/share/hs/common
    
  3. Re-run the failed task.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF