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Article ID: 130866, created on May 24, 2017, last review on May 24, 2017

  • Applies to:
  • Business Automation

Symptoms

PlacePlanPeriodSwitchOrder_API is called to change service plan. An order is placed and is sucessfully processed, but as a result the promotion assigned to the subscription is lost. Why does it happens?

Cause

PlacePlanPeriodSwitchOrder_API called without parameter applyPromo.

Resolution

Set applyPromo to 1 as described in the documentation.

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