Search Engine: Elastic

Article ID: 130828, created on May 17, 2017, last review on Feb 24, 2018

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1
  • Operations Automation 7.2
  • Operations Automation 7.3
  • Business Automation 7.1

Symptoms

Provider or reseller customized CCPv2 via CCP v2 Navigation menu by hiding the following elements:

view@http://www.parallels.com/ccp-domains#registerDomain
popup@http://www.parallels.com/ccp-users#changePasswordPopup 
view@http://www.parallels.com/ccp-users#editUserPopup
view@http://www.parallels.com/ccp-domains#dnsContactInfo

Then attempt to navigate to either of menus in CCPv2 lead to HTTP error 404 'Not Found':

Domains > Add New Domain;
Open "My Profile" and press "Change Password" button.
Press "Edit" button on "User Settings" tile.
Press "Edit Domain Contact" on "Domains" tile.

In browser console the following response could be found:

{"code":"404","message":"Requested view with id http://www.parallels.com/ccp-users#changePasswordPopup exists but cannot be displayed.\nCheck its visibility conditions (expression in attribute 'visible' or missing required variables in scope)"}

Cause

Internal request #PFR-1266: 'Unexpected behavior after disabling some entries in "CCP v2 Navigation"' has been submitted to Odin Development Team in order to improve representation of hidden screens in CCPv2.

Answer

Please contact your Technical Account Manager or Pooled Technical Associates team in order to clarify status of the issue.

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