Article ID: 130816, created on May 16, 2017, last review on May 16, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There is no link on a Plesk Client subscription in CP.

Under Top > Service Director > Plesk Manager > Clients when the Client name is clicked on the following error emerges

Error-TEXT: 59:25] [FATAL] [6007] [Error::throw] URI handler (HSPC::Plesk::PleskClientList->teaser_office) error: subscription id is undefined.
Error-LOCATION: /usr/lib/perl5/site_perl/5.8.8/HSPC/Logger.pm:160

Cause

The Client was migrated between Plesk nodes by Plesk means and still lies in Conflicts Resolver.

Resolution

Please go Top > Migration Director > Conflicts Resolver > Plesk Clients, locate the Client in question and resolve its conflict as described in the Provider's Guide.

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