Search Engine: Elastic

Article ID: 130810, created on May 15, 2017, last review on May 17, 2018

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1
  • Operations Automation 7.2
  • Operations Automation 7.3
  • Operations Automation 6.0

Symptoms

OACI VE console is not working for all virtual environments. The following message is displayed at CCP > Cloud Infrastructure > VE name > Console:

Session Closed. Please click on Reset Console

The required OACI related configuration is missing in the Apache global configuration file on the Branding node:

# grep oaci /etc/httpd/conf/httpd.conf
... no results ...

Cause

The line gets missing after installing OA hotfixes that include a new version of webClusterExt package (software issue CCU-14487).

Resolution

  1. Edit the file /etc/httpd/conf/httpd.conf:

    # echo "Include conf.d/oaci.conf" >> /etc/httpd/conf/httpd.conf
    
  2. Reload Apache service:

    # service httpd reload
    

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