Search Engine: Elastic

Article ID: 130810, created on May 15, 2017, last review on May 30, 2017

  • Applies to:
  • Operations Automation 7.0


OACI VE console is not working for all virtual environments. The following message is displayed at CCP > Cloud Infrastructure > VE name > Console:

Session Closed. Please click on Reset Console

The required OACI related configuration is missing in the Apache global configuration file on the Branding node:

# grep oaci /etc/httpd/conf/httpd.conf
... no results ...


The line gets missing after installing OA hotfixes that include a new version of webClusterExt package (software issue CCU-14487).


  1. Edit the file /etc/httpd/conf/httpd.conf:

    # echo "Include conf.d/oaci.conf" >> /etc/httpd/conf/httpd.conf
  2. Reload Apache service:

    # service httpd reload

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