Search Engine: Elastic

Article ID: 130772, created on May 9, 2017, last review on May 9, 2017

  • Applies to:
  • Business Automation 5.5
  • Business Automation 6.0

Symptoms

A Sales Report was generated at Home > Finance > Reports.

However in the genereated report Service Plans with Zero Cost price are missing. What is the reason of such software behavior?

Cause

This is expected behavior of Business Automation: plans with Zero Cost price are not included in Sales Report. Details can be found in Business Automation Provider's guide.

Resolution

Feature Request #PBA-57031 "Sales Report - Include Plan with Zero Cost price" has been created to change this behavior in future versions of Business Automation. Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify status of the Feature Request.

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