Article ID: 130764, created on May 5, 2017, last review on May 5, 2017

  • Applies to:
  • Business Automation 7.0
  • Business Automation 6.0

Symptoms

Trying to switch Service Plan of a Subscription fails with:

operation with NULL currency value

Cause

A Service Plan with trial subscription period only added to the list of available upgrades.

The issue is caused by #PBA-77920 "Switch Plan fails with operation with NULL currency value"

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates team to clarify status of the software issue.

As a workaround, Service Plans with trial Subscription Periods only should be removed from the list of available upgrades.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 3627d36199b8ff577605df76e2fa222b bb7e9177fb03488961a3ea554120f328 c0f836394088a28cc30dd0e5fe8b600e b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF