Article ID: 130758, created on May 5, 2017, last review on May 5, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

An attempt to delete a hosting plan takes place with quite big delay. Sometimes it leads to the following messages:

Server is temporarily closed for maintenance
Server is currently undergoing maintenance and upgrades by our technical support team.

Or:

The Requested Object Cannot be Found

Cause

Such behavior was classified as software issue PBAS-30613 and will be fixed in future OBAS releases.

Please consider watching Odin public sources for information about updates in our products:

Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article.

Hotfix

Please download hotfixes billing-4.5.7-45.swsoft.x86_64.rpm, hspc-bm-core-4.5.7-45.swsoft.x86_64.rpm, hspc-i18n-en-4.5.7-45.swsoft.x86_64.rpm and install them by running the commands below.

# rpm -Uhv billing-4.5.7-45.swsoft.x86_64.rpm hspc-bm-core-4.5.7-45.swsoft.x86_64.rpm hspc-i18n-en-4.5.7-45.swsoft.x86_64.rpm

# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

Note: The hotfix provides a possibility to delete hosting plans by a background task.

After installation, please go to Top > Billing Director > Settings > Miscellaneous Settings and enable Delete the Hosting Plan series in the background option.

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