Search Engine: Elastic

Article ID: 130744, created on May 3, 2017, last review on May 3, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Provider or customer tries to create OACI VE image via PCP or CCP. Operation fails within a several seconds, VE switches its status to "Image creation failed".

On source hardware node the following lines could be found in /var/log/parallels.log:

Task '20Task_MigrateVmSource' with uuid = {3973a8bb-1c73-432a-980b-75d3fc662177} was finished with result PRL_ERR_LICENSE_NOT_VALID (0x80011000) )  ...(DspCmdDirVmMigrate)

There is a valid license on hosting Virtuozzo node and there are no license on Storage node. According to documentation, storage node should not require Virtuozzo license for its operations.

Cause

There is a time difference between source and destination node. Exact value of drift is not determined, but after some limit the licensing error will be shown.

Resolution

Eliminate time drift between nodes manually (not recommended), or by configuring automatic synchronization via NTP (recommended way).

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