Search Engine: Elastic

Article ID: 130734, created on Apr 30, 2017, last review on Sep 14, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1
  • Operations Automation 6.0

Symptoms

A VE backup is not listed in CP. VE history tab shows 'Backup in progress' state with no success.

The following errors are observed in /var/log/pa/vps.log:

2017-04-08 09:15:56,130 (3f2ebddd-b8dc-408f-8962-9fd67a001580) ERROR DbUtils [Shared executor thread #8 @2 @BACKGROUND] - SQL operation failed. state=23502, message=ERROR: null value in column "bnode_ref" violates not-null constraint
  Where: SQL statement "INSERT INTO backups_to_remove(id, ended, bnode_ref, backup_size, vm2vf_id)
2017-04-08 09:15:56,140 (3f2ebddd-b8dc-408f-8962-9fd67a001580) ERROR GenericBackupTask [Shared executor thread #8 @2 @BACKGROUND] - Failed to save backup {632d3fd0-6f69-48f4-b2f4-cfee943fe0d4} for VeId [customerId=1000104, name=first-server]

Cause

The issue is acknowledged as CCU-14971 (backups rotation failed in case > 10 full backups in failed state in DB)

Resolution

Contact Odin Technical Support to resolve the situation.

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