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Article ID: 130731, created on Apr 29, 2017, last review on Apr 29, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

It is not possible to create a new FTP user with '-' symbol in its name. On the attempt to do so in CCP > Websites > example.com > FTP Access > Users > Add New User, the following error appears:

Incorrect or empty field value(s). Please retype info in the highlighted fields.

Error: Login name can contain Latin letters (uppercase and lowercase), digits and ! # * ( ) - + = symbols.

Cause

Impossibility of '-' symbol usage in FTP Login Name is caused by software-related issue #POA-30719.

Resolution

The fix is planned to be included in one of future product updates.

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) in order to trace the current status of #POA-30719.

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