Article ID: 130708, created on Apr 24, 2017, last review on Apr 24, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

When exporting the Office 365 reconciliation report in CSV format at PCP -> Applications -> Office 365 -> Instances -> Microsoft Office 365 -> Reconciliation Report -> set dates for the last whole year -> export, the resulting file contains unreadable signs instead of Russian characters, an example: "Баан Евразия"

Cause

The issue is recognized as APSA-17954: O365 reconciliation report - Russian characters incorrect encoding in Excel

Resolution

Contact TAM or PTA to request a fix for the described behavior.

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