Article ID: 130702, created on Apr 24, 2017, last review on Apr 24, 2017

  • Applies to:
  • Business Automation 7.0

Symptoms

The error

Table Subscription Period doesn't contain row with id 0.

is shown in the on-line store on attempt to transfer some domain.

Cause

The error message "Table Subscription Period doesn't contain row with id 0" is wrong, it has been corrected in the next product version (7.1) in scope of the bug #PBA-75868 ("7.1: GetBasketPrices_API failed with error Table Subscription Period doesn't contain row with id 0"). The error message It is impossible to transfer the domain due to technical reasons. Please contact your provider for assistance. is shown after the bug fix.

This error means that the domain can not be transferred due to some reason. The possible reasons are:

Resolution

Reconfigure the domain rejection rule or change tld configuration if required.

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