Order provisioning is stuck in
Checking provisioning conditions status,
Check Reseller balance results in exception:
Table Tariff Period doesn't contain row with id id, reseller's_id
The issue is caused by the bug with id #PBA-80219 ("Possibility of wrong plan delegation which causes failed provisioning"). Initial step that causes the issue is wrong reseller synchronization - the delegated plan was added to the provider's level, but only the reseller of the second or more level was synchronized, without synchronization of the reseller of the first level.
- Initiate a correct delegation procedure - synchronize the first-level reseller. As a result you will get one more, already correctly deleagted service plan.
- Rename previous, wrongly delegated plan to something like "Do not use, wrong plan".
- Cancel the stuck order (which is only possible by manual adding of the order flow transition).