Search Engine: Elastic

Article ID: 130680, created on Apr 20, 2017, last review on Aug 10, 2017

  • Applies to:
  • Business Automation

Question

There is a 100%-discount, service plan and plan rates have options "Show Zero Prices" set to "No". Will any order details be generated for purchases with this 100%-discount applied?

Answer

Order details will be generated for: - Sales Orders - Change Orders (resource upgrades) - Overuse resources fee in Billing Orders

No details will be generated for recurring fee in regular billing (=Billing Orders). Therefore, Zero Billing Orders will be generated which are not visible from the control panel.

The same algorithm is valid for the resellers transactions, 0-total transactions will be generated for sales and change orders and overuse in billing and no transactions will be generated for recurring fee taken with regular billing.

The behaviour is expected to be changed since OSA 7.2, changes are made in scope of the request with id #PBA-80180 ("Zero price detail is created in all cases except recurring in billing order"). Zero billing orders will be created after upgrade.

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