Provisioning "Panel_6_1" for APS application Plesk in VPS Panel task ends with the error:
Internal Server Error: Unable to find the proper release ID for PLESK_17_0
Plesk version installed in the VPS is Plesk Onyx (17.0).
Plesk in VPS Panel application version getting installed in the VPS is lower than 1.300-17.
Plesk in VPS Panel application supports Plesk Onyx starting from 1.300-17. Older versions do not support it.
Make sure that Plesk in VPS Panel version higher than 1.300-17 is getting installed during provisioning.
In case it is required to fix the current failed task, the following solution is possible:
- Login to the affected VPS.
Upload the full PVPS Panel package of the most recent version from
/usr/local/pem/PVPS/parallels-plesk-panel/parallels-plesk-panel-aps.zipon OA Management Node to the VPS and unpack it to:
C:\Program Files\APS\<UUID>for Windows
- Re-run the failed task.
- When the task completes successfully, navigate to Applications > Plesk in VPS Panel > Instances, search for the subscription ID and press Upgrade button. This action should generate an Upgrading application task, make sure it is completed successfully.