Article ID: 130652, created on Apr 14, 2017, last review on Apr 14, 2017

  • Applies to:
  • Business Automation 6.0

Symptoms

New site for the Online Store was deployed.

Store synchronization fails with error like:

[17-04-10 11:59:02.561 STORES_Obje RQ25701692 TH53220 NTE]  ExceptionResult: Synchronization failed with error: 
<HTML> <HEAD> <TITLE>404-not found</TITLE> </HEAD><BODY> <H1> Error occurred: 404 - not found</H1><HR><ADDRESS> Apache Server at: store.reseller.url</ADDRESS></BODY> </HTML>. 

Cause

The store content was not installed in the website.

Resolution

In RCP proceed Billing > Online Store > Connection Setup > Install Proxy Store, fill FTP access details and press Install proxy store button.

Search Words

404

synchronization

Error occurred: 404

Store

Online Store

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