Article ID: 130624, created on Apr 12, 2017, last review on Apr 12, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

PCP > Information > Available updates screen shows nothing but "You are using the latest version of Odin Automation." message even if there are some.

Also, Check for available product updates periodic task reports it completes successfully, but the following appears in the core.log:

[DEBUG] SQL: select service_id from services where name like 'PrivacyProxy' (())
[DEBUG] no privoxy proxy server
...
[INFO] Checking for new updates/hotfixes at http://download.automation.odin.com/oa/7.0/updates/updates.xml
[ERROR] Failed to retrieve updates.xml from http://download.automation.odin.com/oa/7.0/updates/updates.xml: <urlopen error [Errno 101] Network is unreachable>

Cause

Software-related issue #POA-110925: "PrivacyProxy is not used by pa_updates_installer".

Resolution

Please contact TAM or pta@odin.com to trace the status of the issue.

Search Words

available updates is blank

available updates does not list elements

PCP available updates

available updates lists nothing

available updates

available updates screen

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