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Article ID: 130598, created on Apr 8, 2017, last review on Aug 28, 2017

  • Applies to:
  • Odin Automation Essentials 7.0
  • Odin Automation Essentials 7.1

Symptoms

After an Order for Office 365 subscription is placed from PCP the following error appears:

Service Creation Failed: Parallels Operations Automation error #error_code #0, extype_id #1, module_id #Common, 
Internal error: Failed to parse 'aps_defaults_o365' activation parameter value. Line 1: syntax error..

Cause

Software-related issue #APSA-15718: "[OA Essentials] Provisioning failed in case of order creation via PCP".

Resolution

Workaround:

1) Cancel currently placed O365 Sales Orders; 2) Create new order skipping O365 subdomain information; 3) Fill in O365 subdomain info through CCP panel; 4) Wait for Sales Order to complete.

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