Search Engine: Elastic

Article ID: 130589, created on Apr 6, 2017, last review on Apr 6, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

If brand has suffix specified on Settings > Brands > example.tld screen, "Guides" link on top frame of provider's interface will lead to non-existing location. 404 error will be shown.

Cause

This issue was passed to OA Engineering team as POA-107195.

Resolution

Workaround for the issue is to edit the file /usr/loca/pem/etc/branding/branding_htaccess.tmpl on OA management node by adding a line:

RewriteRule ^servlet/Help(.*)$ ${path_prefix}/servlet/Help$1

Then re-sync the brand via pressing Edit and then Submit on corresponding screen. New rule will be propagated to brand setting on web-server.

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