Search Engine: Elastic

Article ID: 130562, created on Apr 3, 2017, last review on Apr 7, 2017

  • Applies to:
  • Operations Automation


named service does not start and throws the errors like:

zone NS '' has no address records (A or AAAA)

Update named tasks may fail with the same output.

The OA managed DNS server has the name of (fourth-level domain name).

OA also hosts the DNS zone for '' domain (second-level domain name).

BIND package version has been updated recently on the DNS server to version >9.7. This happens automatically on OA upgrade from 6.0 to 7.0.


Starting from version 9.7, BIND has a more strict check for NS records in DNS zones, so if the NS entry points to a subdomain and A record is not defined for it in the zone, the zone validation does not pass. BIND requires glue records to be added for the NS records.

The OSA behavior will be improved in scope of POA-110901.


Edit the zone file and add these lines:    IN      NS        IN      A

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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