Search Engine: Elastic

Article ID: 130556, created on Apr 2, 2017, last review on Apr 2, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Office 365 APS has been upgraded recently. Further Provisioning "Subscription" tasks are failing with:

"code": 500,
"message": "no service with resource type 'http://www.parallels.com/Office365/Domain/1.3' in package Office 365-16.8.3-76",

while task to upgrade APS resources completed successfully and resource schema file contains proper version.

Cause

Office 365 instances were not upgraded one-by-one or IIS service was not restarted.

Resolution

Perform the iisreset command once more on O365 Endpoint host and then recycle all application pools forcibly. Check that no parent www process left alive.

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