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Article ID: 130543, created on Mar 30, 2017, last review on Mar 30, 2017

  • Applies to:
  • Business Automation

Symptoms

The reseller and the provider have different currencies configured. An attempt to create a credit memo for the resellers customer fails with an exception:

operation with different currency IDs   

Cause

The issue is caused by #PBA-79769: "An attempt to create a Credit Memo for a Reseller's Customer leads to "operation with different currency IDs"".

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify the status of the software issue.

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