Article ID: 130441, created on Mar 16, 2017, last review on Mar 16, 2017

  • Applies to:
  • Operations Automation
  • Business Automation 7.0

Symptoms

On attempt to place Sales Order for a new Office 365 subscription the following error appears:

"One or more required fields are empty or filled incorrectly, please try again."

Cause

Incorrect Service Parameter configuration of corresponding Service Template.

Resolution

Correct Service Parameter configuration as per Creating 'Office 365' Service Template documentation article, step 12.

Also, recheck that all the Configuring Office 365 Subdomain Form for OA Billing documentation article steps are done.

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