Article ID: 130439, created on Mar 15, 2017, last review on Mar 15, 2017

  • Applies to:
  • Business Automation 7.0

Symptoms

Placing Resource Upgrade order leads to an error:

It is prohibited to Upgrade/Downgrade Resources which are not installed; such as res.name (#1000108). Error Code: 0xb6b45990. Report ID: xxx

Cause

Resource in subscription has status "Purchased". Can be caused by the fact that subscriptions was created by API and resource was not physically provisioned.

Resolution

Synchronize this resource with Service Plan at first. It will get status "Optional" or "Installed".

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