Search Engine: Elastic

Article ID: 130416, created on Mar 13, 2017, last review on Mar 13, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 5.5

Symptoms

The error appears while opening Console option in CCP for OACI subscription:

Network Error: Unrecognized SSL message, plaintext connection?

Also, there can be the following error:

Network Error: Connection has been shutdown.

Cause

SSL certificate is broken in dispatcher on a certain hardware node.

Resolution

  1. If OA version is greater than 6.0.8, but the Java console is used, download the utility from here and copy it to /usr/local/pem/bin/

  2. Generate new certificate on with:

    # /usr/local/pem/bin/mkselfsignedcert
    Generating a 2048 bit RSA private key
    ..................+++
    .................................................................................+++
    writing new private key to '/tmp/mkssc.799155.key'
    

    Note: the utility applies newly generated certificate automatically.

  3. Go to CCP and click the Reset console button.

0871c0b47b3b86ae3b1af4c2942cd0ce caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

Email subscription for changes to this article
Save as PDF