Article ID: 130416, created on Mar 13, 2017, last review on Mar 13, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 5.5

Symptoms

The error appears while opening Console option in CCP for OACI subscription:

Network Error: Unrecognized SSL message, plaintext connection?

Also, there can be the following error:

Network Error: Connection has been shutdown.

Cause

SSL certificate is broken in dispatcher on a certain hardware node.

Resolution

  1. If OA version is greater than 6.0.8, but the Java console is used, download the utility from here and copy it to /usr/local/pem/bin/

  2. Generate new certificate on with:

    # /usr/local/pem/bin/mkselfsignedcert
    Generating a 2048 bit RSA private key
    ..................+++
    .................................................................................+++
    writing new private key to '/tmp/mkssc.799155.key'
    

    Note: the utility applies newly generated certificate automatically.

  3. Go to CCP and click the Reset console button.

Search Words

mkselfsignedcert

OACI

console

PACI: CP console does not work

java console

Unrecognized SSL message, plaintext connection

0871c0b47b3b86ae3b1af4c2942cd0ce caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

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