Article ID: 130415, created on Mar 12, 2017, last review on Mar 12, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

How can I submit technical support ticket for OBAS if I have valid support contract?

Cause

Resolution

1) Use the Odin self-service: https://support.odin.com/SelfService/

2) Use Support web-site wizard: Open link: https://cscontact.odin.com/form/12/ Follow the wizard steps, and provide your support code xxxxx-xxxxx Submit the server credentials form and the ticket will be created.

If you can not login to self-service portal, or the system does not accept the support code, please contact Odin Customer Support:

https://www.odin.com/support/request/

Search Words

support code

contact support

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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