Article ID: 130348, created on Feb 27, 2017, last review on Feb 27, 2017

  • Applies to:
  • Operations Automation 7.0
  • Business Automation 7.0

Symptoms

How to place an order for a new subscription in CCPv2 ?

Cause

This feature is not available at the moment. Feature Request #POA-106398 has been submitted to implement it.

Also, this fact is described in "Known Limitations" section of Odin Automation Premium 7.0 Release Notes :

CCP v2 does not have a generic service plan purchase scenario as in CCP v1 via "Buy New Subscription". However, CCP v2 can be configured to display the “Marketplace” tile on the home dashboard. Clicking on the tile redirects the user to a configured URL or a configured Online Store Direct Link. With Online Store Direct Links, the customer gets automatically logged into Online Store.

Resolution

Please contact pta@odin.com or your TAM in order to trace the status of #POA-106398.

Also, it is possible to set up direct links to the Online Store in CCPv2, using the following steps:

  1. Configure CCPv2 settings as per Configuring Customer CP Settings
  2. Create redirect links as per Managing Redirects
  3. Synchronize the Online Store. 'Market Place' option will appear in the CCPv2.

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