Article ID: 130317, created on Feb 20, 2017, last review on Feb 20, 2017

  • Applies to:
  • Operations Automation 6.0

Symptoms

General tab of Azure CSP application (CCP > Microsoft Azure > General) shows the following warning for 2core resource:

"Price is undefined for this resource. Contact your provider for details."

Also, Rate and Amount columns contain $0 value, while Consumed contains a normal one, 1384.366934 for instance. The rest of the resources are OK: all columns contain valid data.

Cause

Software-related issue #APSA-16193: "Azure billing is incorrect".

But this issue could be faced on Azure CSP application version 3.2-10 or later. The reason of such behavior: malformed format of the Microsoft API response.

The only resource appearance is affected, functionality is untouched. Microsoft has been notified about such inconsistency.

Resolution

Please contact pta@odin.com or your Account Manager to trace the status of the request to Microsoft with APS application developers.

Search Words

2core resource Price is undefined for this resource. Contact your provider for details.

Contact your provider for details.

Azure CSP 2core resource Price is undefined for this resource.

Price is undefined for this resource. Contact your provider for details.

Price is undefined for this resource.

Azure CSP Price is undefined for this resource. Contact your provider for details.

Azure CSP 2core Price is undefined for this resource. Contact your provider for details.

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