Article ID: 130309, created on Feb 18, 2017, last review on Apr 3, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Execute operation 'recreate' task for a VPS with Plesk fails with the following error in CP:

APS Application Error:
403 Forbidden

Tracing the task through /var/log/pa/vps.aps.log on OA Management Node, the following error can be found:

362 < 403
362 < Connection: Close
362 < Content-Length: 257
362 < Date: Thu, 16 Feb 2017 13:53:00 GMT
362 < Content-Type: application/json
362 <
{
        "error": "APS::Util::OutOfResourceLimits",
        "message": "Creation of resource with type 'http://www.parallels.com/aps/plesk/panel/1.100'; is not allowed. Make sure that corresponding Resource is included into Subscription and does not exceed its limit."
}

Important condition: a new Panel provisioning task is generated after that and ends successfully. Server is recreated and Plesk is installed. But the failed task still exists.

Depending on the level of hotfixes on OA 7.0, the above symptoms may change to:

  • the recreate task is successful
  • Panel installation task is successful
  • the warning with the error below is shown in CCP anyway:

    Creation of resource with type 'http://www.parallels.com/aps/plesk/panel/1.100'; is not allowed. Make sure that corresponding Resource is included into Subscription and does not exceed its limit.
    

Cause

The issue is recognized as CCU-14400. The failure does not affect any end customer services. There is a double Panel resource provisioning request initiated by OACI APS service, which leads to the error.

Resolution

It is safe to cancel the failed recreate task.

For the CCP warning - press Hide to remove it, there are no actual failures with the VPS or Plesk.

Search Words

Failed task 42220193 (recreate) , sub id: 1263503 acc id: 1088859 reseller id: 1000045

reinstall not working again!!!

failed recreate task subs id 1260523 , acc id 1268839, res id 1000045

Creation of resource with type

Continuing problems with OACI VPS "recreate" tasks

is not allowed.

Failed task 41774819 (recreate) , subs id 1260746, account id 1268917 , reseller id 1000045

403 Forbidden

recreate

The way to determine (from logs) if a VE recreate completed successfully

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF