Article ID: 130299, created on Feb 17, 2017, last review on Feb 17, 2017

  • Applies to:
  • Business Automation

Symptoms

There is a reseller in the status Active, which has not been initialized - currency is not set, there is no event Reseller Initialized for this reseller.

Cause

Most probably the reseller was put on (administrative) hold and then released. Due to the bug #PBA-30304 ("Not initialized Account can be made Active if put on, then released from Hold") an account becomes active after release.

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