Article ID: 130273, created on Feb 10, 2017, last review on Feb 10, 2017

  • Applies to:
  • Operations Automation 7.0


On attempt to purchase Office365 subscription using the Use an existing Microsoft account option in CCP or Online Store the following error appears:

Error occurred: please check your input correctness and try again

Also in browser console:

POST 403 (Forbidden)


Software-related issue #APSA-16762: "Cannot create in Online Store new OA account, using an existing Microsoft account".


Contact Odin Technical Support Team

As a w\a please apply the KB128673

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