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Article ID: 130273, created on Feb 10, 2017, last review on Jun 12, 2017

  • Applies to:
  • Operations Automation 7.0
  • Business Automation 7.0

Symptoms

On attempt to purchase Office365 subscription using the Use an existing Microsoft account option in CCP or Online Store the following error appears:

Error occurred: please check your input correctness and try again

Also in browser console:

POST https://cp.provider.com/aps/2/resources/0a365b26-b4b2-414b-92a6-b1bc77bfdd0d/getDomainOwnershipDetails 403 (Forbidden)

or:

error:
"APS::Util::AccessViolation"
message:
"The operation on resource '47f13bc9-531a-426a-8023-b035a86e1edb' is not allowed."

Cause

Software-related issue #APSA-16762: "Cannot create in Online Store new OA account, using an existing Microsoft account".

Resolution

Contact Odin Technical Support Team

As a w\a please apply the KB128673

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d c0f836394088a28cc30dd0e5fe8b600e 198398b282069eaf2d94a6af87dcb3ff b2c3b33425dfc50c7d41a2efaa7f84f3

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