Article ID: 130236, created on Feb 1, 2017, last review on Feb 1, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Multiple tasks "Execute operation 'setUsersLicenses' with ID XXXXX on resource YYYYY" fail with the following output:

APS Application Error:
500 Internal Server Error

Body: 

In the end-point sitelog:

"error": "APS::Util::Exception",
"message": "RQL parsing error! Expecting \")\" here: '(example).com                   -example.onmicrosoft.com),limit(0,1000)'"

Cause

The tasks failure is caused by the fact that one staff member from the aforementioned tasks has bracket symbols in their name. This behavior is recognized as software related issue #APSA-17281.

Resolution

In order to workaround the issue, remove the bracket symbols from the name of the staff member.

The permanent fix is planned to be included in one of future product updates.

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) in order to trace the current status of #APSA-17281.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF