We would like to disable emails with Renewal notifications for customers which subscriptions have option "Do not generate renewal orders automatically". Is it possible to set appropriate placeholder for event #57
Subscription notification period has started?
That is not possible at present. Such behavior was classified as software issue PBAS-30521 and will be fixed in future OBAS releases.
Please consider watching Odin public sources for information about updates in our products:
Knowledge base, each product update comes with a corresponding KB article.
As a workaround it is possible to manually disable notifications related to event #57 for required customers:
Top > Account Director > Customer Manager > Customers > <customer_name> > Notifications tab, press Edit button, choose
Customer receives all event notifications except the following ones radio-button, press Add, choose #57 event and press Update.
Customers can also configure notification settings in their customer panels under
Account > Notification Settings.