Article ID: 130226, created on Jan 30, 2017, last review on Jan 30, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Domain registration with the Ascio plug-in fails with the following error in the DEBUG OBAS log (/var/log/hspc/hspc.log):

[2017/01/27 14:19:55] [DEBUG] [27376] [HSPC::MT::DM::ToolsExt::_process_livedomain] TRACE [02]: . -> HSPC::MT::DM::ToolsExt->_process_livedomain ()
[2017/01/27 14:19:55] [DEBUG] [27376] [HSPC::MT::DM::ToolsExt::process_domain] TRACE [01]: -> HSPC::MT::DM::ToolsExt->process_domain (domain_id=>45325)
[2017/01/27 14:19:55] [DEBUG] [27376] [HSPC::DM::Visual::register_domain_again] registration finished
[2017/01/27 14:19:55] [WARN] [27376] [HSPC::DM::Visual::register_domain_again] Registration error: Bad index while coercing array into hash at /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/Plugin/DM/Ascio.pm line 1204.

Cause

The issue is caused by changes in Ascio API. Such behavior was classified as the software issue PBAS-30543 and will be fixed in future OBAS releases.

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Knowledge base, each product update comes with a corresponding KB article.

Resolution

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-dm-ascio-4.5.6-60.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

For 32-bit OS:

# rpm -Uvh hspc-plugin-dm-ascio-4.5.6-60.swsoft.i386.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

Search Words

ascio

Bad index while coercing array into hash at /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/Plugin/DM/Ascio.pm line 1204.

domain registration fails

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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