Article ID: 130216, created on Jan 25, 2017, last review on Mar 31, 2017

  • Applies to:
  • Operations Automation 7.0


Staff Members receive reset password link containing Backnet IP address of Management Node instead of branded URL. Same time, it cannot be reproduced for Service Users - they receive correct link.


Incorrect VENDOR_CCP_URL variable value in the message body. This behavior has been submitted as:
1. Software-related issue #APS-40035 in case affected Reseller does not have his own brand (and branded URL) configured;
2. Software-related issue #POA-109996 in case Reseller has his own brand configured;


  1. #APS-40035 has been fixed in OA 7.0.0 HOTFIX 130137 PAU v12.
  2. Contact TAM\ to trace the status of #POA-109996.

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