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Article ID: 130213, created on Jan 25, 2017, last review on Jan 25, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

It is not possible to set the resource description in Products > Resources > a resource > General > Edit > Description. The field appears to be empty after refreshing the page.

Cause

This behavior is caused by software related issue #POA-109617 which restricts adding a resource description without changing its name.

Resolution

The fix is planned to be included in one of future product updates.

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) in order to trace the current status of #POA-109617.

To workaround the issue, please follow these steps:

  1. Change the resource name and set its description.
  2. Submit the changes.
  3. Change the name back to the old one.

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