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Article ID: 130185, created on Jan 19, 2017, last review on Jan 19, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 6.0

Symptoms

"Provisioning "Panel_6_0" for APS application Plesk in VPS Panel" task for a Windows VE fails with the following error message:

APS Application Error:
500 Internal Server Error
[Rest::RestException] Provisioning: resource 36bb0f50-202e-4fba-90d1-ba6d8c6de6ac of type 'panels' (http://www.parallels.com/aps/plesk/panel/1.4) for APS application 'Plesk in VPS Panel-1.3-2': Connection error: "Problem (2) in the Chunked-Encoded data". Was trying to connect to "https://203.0.113.2:6308/aps/2/types?id=http://www.parallels.com/aps/plesk/configuration/1.4"..

The same error could appear during massUpdatePanelApps task run, the corresponding subscription Plesk in VPS update fails and remains on the older application version.

The issue does not happen for every provisioning task, it appears randomly without dependency on node or application version. The issue appears on Windows VEs only.

Cause

The issue is recognized as CCU-14205.

Resolution

As a fast workaround, the subscription can be recreated. The issue is not reproducible on each provisioning, so a new subscription is unlikely to face the same error.

In case the fix for the error is required, contact Odin Technical Support to receive a custom fix.

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