Article ID: 130161, created on Jan 16, 2017, last review on Jan 16, 2017

  • Applies to:
  • Business Automation 6.0

Symptoms

Sales or Renewal Order for ENOM SSL certificate fails with the following error:

<Err1>An error occurred: [CODE: -2019] [MESSAGE: Missing or Invalid Field:  CSR]</Err1>
<Err2>Cannot parse CSR. It may be invalid.</Err2>

Cause

If CSR is generated by BA, issue most probably relates to the bug with id #PBA-77215 ("[CERTENOM] SO order provisioning has failed").

Resolution

For BA 6.0.9 - install hotfix #130143.

Search Words

Missing or Invalid Field: CSR

Err1: An error occurred: [CODE: -2019] [MESSAGE: Missing or Invalid Field: CSR] Err2: Cannot parse CSR. It may be invalid

CSR has missing or extra characters

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 3627d36199b8ff577605df76e2fa222b bb7e9177fb03488961a3ea554120f328

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