Article ID: 130036, created on Dec 20, 2016, last review on Dec 20, 2016

  • Applies to:
  • Business Automation 7.0

Symptoms

Subscription resources can not be adjusted via BA CP: corresponding button is missing on the Subscription - Resources screen.

Trying to upgrade resources through the BA API gives this error:

Next Billing Date is in the past. Please wait while the subscription is billed and then try to upgrade the resources again.

Cause

This subscription's "NextBillingDate" is in the past, because the Account has not been billed since that date.

One of the reason is the subscription belonging to this account, that has Last Billing Date empty.

The field is empty because of internal issue PBA-64569 (APIs to create subscriptions do not validate StartDate, LastBillDate parameters) - subscription has been created by API with incorrect/missing StartDate, LastBillDate parameters.

Resolution

Please contact Odin technical support for the solution.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 c0f836394088a28cc30dd0e5fe8b600e b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF