Article ID: 130019, created on Dec 16, 2016, last review on Dec 16, 2016

  • Applies to:
  • Operations Automation 7.0

Symptoms

  1. OA 7.0 is in use
  2. Customer was created in OA 6.0
  3. Customer has OACI-based PVPS subscription.

On attempt to remove DNS hosting from Plesk via CCP, the operation is marked as successfull, however the hosting status does not change.

In core.log the lines like following may be found:

    Dec 16 09:24:04.205 : ERR [rest:83053 1:30606:9c0feb70 SAAS 144394620]: [ APSC] REST Error: PUT /aps/2/resources/43f05c36-8300-4ce1-8a9d-15e61c212708 code=500: 'serviceDescription': property is required

Cause

The APS domain resource is missing serviceDescription or serviceName property, or both.

This is considered as software issue with ID #POA-109043.

Resolution

Contact Odin Technical Support.

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