Article ID: 129997, created on Dec 14, 2016, last review on Dec 14, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

A customer is able to cancel a PayPal payment after it is actually completed, with the status of PayPal transaction in OBAS changing from Completed to Declined.

Cause

Such behavior was classified as the software issue PBAS-30516 and will be fixed in future OBAS releases.

Resolution

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Search Words

PayPal payment

transaction declined

paypal transaction declined but is completed

declined

PayPal transaction

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