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Article ID: 129985, created on Dec 12, 2016, last review on Dec 12, 2016

  • Applies to:
  • Operations Automation

Symptoms

A task, involving provisioning of a Windows service, managed by WPE, fails with the error:

SOAP Error: Client, Host not found: get host by name failed in tcp_connect() (host 'wpe.domain.local', error code 1)

Cause

WPE server hostname is not resolved from OA Management Node.

Resolution

  1. Make sure the configured DNS server at OA MN can resolve the WPE host name.

    or

  2. Temporarily add WPE hostname to IP mapping in /etc/hosts on the OA Management Node:

    192.0.2.2 wpe.domain.local
    

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