Article ID: 129931, created on Nov 30, 2016, last review on Nov 30, 2016

  • Applies to:
  • Operations Automation 6.0
  • Business Automation 6.0

Symptoms

On attempt to use Upgrade button on Office 365 Licenses tab in CCP, the following error appears:

Server returned a fault exception: [-1] RW1wdHkgIklO....J0IElEOiAzNjUxNTgK 
(Empty "IN" operator value list passed. Error Code: 0x636188b8. Report ID: 365158) 

Cause

The root cause of the error message - empty Upgrade tab of corresponding Service Plan, affected subscription is based on.

But error message is unfriendly. Request #POA-104241: "Empty "IN" operator value list passed." has been submitted to Odin Automation Maintenance Team to improve this notification.

Resolution

Configure possible upgrades for corresponding Service Plan.

Contact TAM\pta to trace the status of the #POA-104241.

Search Words

Upgrade button in CCP generates UI error for O365 subscription

upgrade button Empty "IN" operator value list passed

Empty "IN" operator value list passed

Office365 upgrade Empty "IN" operator value list passed

Server returned a fault exception: [-1]

Upgrade button throws UI error in CCP for O365 subscription

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