Search Engine: Elastic

Article ID: 129924, created on Nov 28, 2016, last review on Nov 28, 2016

  • Applies to:
  • Operations Automation 5.5

Symptoms

Customer created domain on NG web hosting based on shared IP address and created WWW DNS record. It is expected that both domain.tld and www.domain.tld will use single SSL certificate, but it only works for domain.tld and does not work for www. Default certificate is loaded when one browses www.domain.tld

Cause

POA-87454: Server Name Indication (SNI) feature for NG does not work for www prefix.

Resolution

The issue has been fixed in OA 5.5 update 8. Please make sure that your environmant has OA 5.5 update 8 or higher.

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