Article ID: 129911, created on Nov 28, 2016, last review on Nov 28, 2016

  • Applies to:
  • Business Automation

Symptoms

On the Resellers Status tab there is a record about the reseller customer's order (e.g. in Provisioning Failed status) that has been earlier archived.

Cause

The issue is caused by the bug with id #PBA-77706 ("Archiving reseller's customers order leaves records in the ResellerTrans table forever").

Search Words

Table Order doesn't contain row with id

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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